CANCELLATION POLICY

CANCELLATION FEES

Upon cancellation of a reservation, the Customer will be charged a certain percentage of the total price of accommodation (cancellation charge) as listed below.
  • If the reservation is canceled the day before the intended check-in day: 20%
  • If the reservation is canceled on the intended check-in day: 80%
  • If no notice is received of cancellation: 100%
* Forest Hongo: The day before check-in 50%, the day of check-in 100%, no notice/no show 100%